Reboot

Ideas

Field Notes: Branchless Banking in Pakistan

For some researchers, travel in insecure regions or the mid-project client check-in are the most nerve-wracking parts of a field study. For me, it’s recruiting the local team. Going in to each study, we know the what’s, why’s, and high-level how’s regarding the data we seek. The actual on-the-ground how-to’s, however, require the input of shrewd local researchers. Without the right field team, a study is doomed before it’s begun. This was no less true for our work in Pakistan, where a Reboot team has been doing research and analyses around how to achieve greater financial inclusion through sustainable market-based approaches. Friends old and new rallied for our cause and we now boast an exceptional Pakistani team. To Irfan Kareem and Uzma Aziz, this post is to you.

But how do you take seven relative strangers from four countries — an inclusive finance expert, an agricultural economist, a gender reform specialist, a sociologist, an interaction designer, a systems analyst, and a design researcher — and rapidly unify them in vision, purpose, and action?

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Designing Financial Inclusion in Pakistan

Those that follow this publication know that Reboot is passionate about improving the nature of transactions between citizens and the institutions meant to serve them. From Egypt to the United States to China, we are looking at how these interactions are changing, and how to design that change in a way that leads to improved outcomes.

This focus has led us to Pakistan, a country roughly the size of Chile that generates a disproportionate share of the world’s grim headlines. While we’ve only been here for under a week, our time thus far — spent between Karachi and Islamabad — belies the negative narrative dominating global consciousness. Pakistan certainly has a history of painful strife, yet there are countless reasons to be optimistic about its future. For one, the Pakistani government is serious about expanding access to basic services for a population that has been battered by conflict, natural disaster, and economic despair. For another, there is an able and sizable middle class eager to help steer their country towards positive growth.

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Featured

Egypt: From Revolutions to Institutions

A special report

Inspiration

Inside Egypt: The Land of Pharaohs on the Brink of Revolution

by: John R Bradley

Banned upon its 2008 publication by the Mubarak regime, this prescient look at Egyptian society and politics — corruption, dysfunction, tribulations, all — concluded that Egypt (with popular uprisings in 1919, 1952, and 1977) was due for another.

In the Bubble: Designing in a Complex World

by: John Thackara

A grand meditation on the current state of design, and how we might do better. Using themes such as mobility, conviviality, and flow, Thackara calls for ever more thoughtful design that is attuned to the needs of our planet and its people.

The Mystery of Capital

by: Hernando de Soto

Why does capitalism work in some places and not others? De Soto traces it back to the legal structures (or lack thereof) in property systems. Written over 10 years ago, and still fascinating and important.

Ideas from Reboot