Director of Programs

Are you a systems-minded, operational crackerjack that isn’t dissuaded by hard problems? If so, we want to hear from you. As Reboot expands our reach and impact, we seek a Director of Programs who knows how to bring complex, multi-stakeholder governance and development programs into reality, and can do so in the world’s most challenging and resource-constrained contexts.

Working directly with communities who deserve greater voice in the policies and programs that impact their lives, you will have the opportunity to show –– not just tell –– how an empathetic, people-driven approach to problem-solving can yield better and more sustainable outcomes. And you’ll have the chance to do so in partnership with some of the world’s most influential and innovative organizations.

You are an experienced, solutions-oriented project manager that has managed complex, global initiatives with diverse stakeholders and interests. You are perceptive, analytical, and an artful communicator. You have an operational mindset, but never forget the big picture. You work well with people across the spectrum, and can inspire and lead teams even in the face of hardship and ambiguity. You have served in senior, client-facing roles in demanding professional services environments. You will serve as the critical bridge between our clients’ goals and our teams’ work to realize them.

This is a leadership role at a rapidly expanding organization, with significant opportunities for professional growth. In addition to meeting our current needs, our ideal candidate sees Reboot’s forward trajectory and is able to help blaze the trail that will get us there.

This position is based in our New York office, but the ideal candidate will be willing to travel internationally up to 30 to 40 percent of the time. Reboot offers a competitive compensation package.

Responsibilities

Client Engagements

• Oversee client engagements. Manage proactive communications and timely action between Reboot, clients, donors, governments, civil society, other stakeholders, consultants, and vendors to ensure successful project execution.
• Develop and manage project roadmaps and associated workplans in response to client needs. Manage project schedules and budgets.
• Staff, direct, and manage diverse project teams through the design and implementation of programmatic solutions. Develop and manage staff and consultant training plans as necessary.
• Work with Principal, Design, to maintain rigorous quality standards. Ensure all work products are of exceptional quality, and meet program needs and expectations.
• Manage the production of project outputs and deliverables, including project plans, program and service designs, documentation, reports, and other materials.
• Assess client needs to inform the scoping and development of new initiatives, leading the development of technical and financial programmatic proposals.
• Engage with subject matter experts and other practitioners around Reboot’s project work.

Organizational Management

• Help set the direction of Reboot’s work through identification of strategic priority areas. Proactively engage in key organizational initiatives.

• Serve as a key knowledge manager to ensure lessons from industry best-practices and client engagements are effectively integrated into our work.
• Ensure frequent knowledge transfer between programmatic team members and technical specialists, and support cross-pollination of expertise across the organization.
• Mentor and support junior staff, and train external consultants, in key subject areas and technical skills.

External Engagement

• Advocate for Reboot’s design-driven, user-centered approach to key external audiences by speaking at events (eg. conferences, invited workshops, industry events) and through publishing in external channels.

Qualifications

Our ideal candidate has:

• At least seven years of progressively responsible experience in strategic planning, public sector strengthening, and/or human and institutional capacity building in diverse international contexts.
• Extensive experience as senior, client-facing project manager at consulting or professional services firms. Ideally, has managed large, fast-paced programs in developing countries. Has established, maintained, and closed out complex systems and procedures involving multiple implementation sites, partners, and beneficiaries.
• Preference will be given to candidates with at least three years of overseas, field-based experience, especially in politically sensitive environments.
• Preference will be given to candidates with strong knowledge of donor priorities, policies, and regulations. Experience in providing advisory services to foreign governments highly preferred.
• Financial management experience, including budgeting, financial management (tracking, reporting and accounting), procurement, and reporting.
• Strong interpersonal and team-building skills. Demonstrated experience hiring, training, supervising, and mentoring staff, including remote field teams.
• Excellent written and oral communication skills, including the ability to effectively synthesize and present complex ideas to diverse audiences.
• Ability to work under tight time constraints. Can multitask with ease, manage ambiguity, and adapt to frequently changing priorities.
• Strong diplomacy, negotiation, and conflict resolutions skills. Can collaborate and coordinate with a range of stakeholders with diverse priorities.
• Written and spoken fluency in English and at least one other language.
• Graduate degree in a relevant field, including international development, business management, public policy, public administration, economics, or others.
• Ability to travel up to 40 percent of the year, and to be based in a field location for up to four weeks at a time.

• Above all, is entrepreneurial, has a can-do attitude, and thrives in a fast-paced environment even with minimal supervision.

To Apply

Send an email to careers AT thereboot DOT org with your CV, a letter telling us about yourself, and three samples of your work, with detailed descriptions of your role for each and its contribution to project outcomes. Please ensure that “Director of Programs” is in the subject line of your email.

We are happy to answer questions about our organization or the position available. Inquiries can be sent to the email address above.